Returns & Exchanges

Aje offers a seamless return process for items in original condition with tags attached within 14 days of delivery. We are committed to ensuring you are completely satisfied with your luxury purchase through our flexible exchange and refund options.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all designer tags, garment bags, and security seals remain intact.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to the exterior of your parcel, and drop it off at any authorized courier location.

4

Quality Inspection and Refund

Once our boutique team receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing